FAQ

Are your pieces tarnish-free?
Yes! All Cherie Bisou jewelry is crafted with premium, non-tarnish materials so your pieces stay shiny and beautiful with everyday wear.

Are they hypoallergenic?
Absolutely. Our jewelry is nickel-free and hypoallergenic, making it safe and comfortable for sensitive skin.

Can I shower or swim in my jewelry?
Yes, our pieces are designed for real life. You can shower, swim, and live in them without worry—but we always recommend gently drying after water for extra longevity.

How should I care for my jewelry?
To keep your pieces looking their best, wipe them clean with a soft cloth after wear. Store them in a cool, dry place when not in use.

Do you offer returns or exchanges?
Yes! We want you to love your jewelry. If you’re not fully happy, we offer easy returns and exchanges within 14 days of delivery.

Where do you ship?
We ship worldwide from Los Angeles, so you can bring a little Cherie Bisou everywhere you go. ✮⋆˙