SHIPPING AND RETURNS

Shipping & Returns

We can’t wait for your Cherie Bisou piece to arrive!

Each order is carefully packaged and prepared with love from Los Angeles.

Processing Time

Orders are processed within 1–3 business days after purchase.

Shipping Times

USA: 3-5 business days

International: 6 - 10 business days

Please note that shipping times may vary during holidays, launches, or promotional periods.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

International customers are responsible for any customs fees, duties, or taxes that may apply upon delivery.

Cherie Bisou is not responsible for delays caused by customs or local postal services.

We want you to love your Cherie Bisou jewelry!

We accept returns within 14 days of delivery.

To be eligible:

Items must be unworn and in original condition

Items must be returned in their original packaging

Items must not show signs of wear, damage, or alteration

Customers are responsible for return shipping costs.

To start a return, please contact us at hello@cheriebisou.com

Please note:

- Earrings are final sale for hygiene reasons
- Sale items and discounted pieces cannot be returned